We make your IT seamless and efficient with expert solutions for you.

At Mist Support, we provide expert IT, security, data protection, and cloud solutions with a client portal that drives growth and exceeds expectations.

Our Mission

At Mist Supports, our mission is to empower businesses with cutting-edge IT solutions that enhance efficiency, security, and growth. We are committed to providing reliable, scalable, and innovative technology services that ensure seamless operations, protect valuable data, and support digital transformation. Through expert support, proactive management, and tailored solutions, we help businesses navigate the complexities of IT, so they can focus on what they do best.

Our Vision

Our vision is to be the trusted IT partner for businesses of all sizes, delivering top-tier technology solutions that drive success in an ever-evolving digital landscape. We aim to set the industry standard for excellence in managed IT services, cybersecurity, cloud solutions, and IT infrastructure by continuously innovating and adapting to emerging technologies. Our goal is to create a future where businesses operate with confidence, knowing their IT systems are secure, efficient, and optimized for growth.

About us

Mist Support is delivering comprehensive IT solutions across industries, making it easier than ever for businesses to manage their technology, secure data, and streamline operations. Mist Support is driven by a strong purpose to simplify IT, enhance security, and build an outstanding organization that inspires.
Since 2017, Mist Support has optimized IT infrastructure for over 2.5 million businesses, improved efficiency for over 50 million users, and built a platform for top talent to excel and for entrepreneurs to scale their ventures. Mist Support operates in over 70 cities across 10 states, providing cutting-edge solutions from New York to California.

In 2024, Mist Support secured a strategic investment of $3.1 billion USD, reinforcing our position as a leading IT solutions provider and creating new opportunities for businesses to innovate. This milestone enabled us to attract top talent into our organization, which has been a crucial part of our growth strategy in Managed IT, Cybersecurity, Backup & Recovery, and Cloud Solutions.

Now, we’re growing after a $200 million USD investment in Mist Support in 2023. With strong partnerships, we’re expanding Managed IT, Cybersecurity, Backup & Recovery, and Cloud Solutions. This investment enhances services, drives innovation, and scales solutions across key markets for businesses.

Our Core Values

Driven by Innovation. Rooted in Trust.

Innovation

We embrace emerging technologies and continuously improve our solutions to keep businesses ahead in a rapidly evolving digital world.

Security First

Protecting your data and IT infrastructure is our top priority. We implement best-in-class cybersecurity practices to safeguard your business.

Customer-Centric Approach

We build strong, long-term relationships by understanding our clients’ unique needs and delivering tailored, high-quality IT solutions.

Reliability & Efficiency

We ensure seamless IT operations with proactive monitoring, quick response times, and dependable solutions that minimize downtime.

Growth & Scalability

We design IT solutions that grow with your business, helping you scale efficiently without compromising security or performance.

Expertise & Professionalism

Our team consists of certified professionals with deep technical knowledge and a passion for solving complex IT challenges.

Team Mist Support

Your trusted tech support team — fast, reliable, and always ready to help you stay on track.

Dianne Russell

Co-founder and CEO

Esther Howard

Co-founder and CEO

Dianne Russell

Co-founder and CEO

Connect, Communicate & Contact, Let’s Chat

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Get in Touch

Have some big idea or brand to develop and need help? Then reach out we’d love to hear about your project and provide help

Need IT support or a custom solution? Let’s talk.

Contact us today — and we’ll take it from here.

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